Outsourcing support always commences by obtaining a clear understanding of the operational and service requirements and the organisations commercial objectives.
Areas we can provide support:
Advising how to structure the operation for outsourcing
Advising on the most appropriate pricing structure – closed book, open book or hybrid.
Preparing appropriate data sets
Preparing a detailed specification
Advising on suitable third party contractors both nationally and internationally
Preparing invitation to tender documents
Recommended KPI’s and reporting procedures
Managing the tender process
Evaluating contractors submissions
Preparing contractual agreements
Assisting with contract negotiations
Managing the implementation
Particular consideration is given to ensuring that performance monitoring is a key component within the reporting process, the pricing system encourages high standards of productivity, and include an appropriate level of flexibility in the light of changing demands.